Refund Policy for Libreminds
At Libreminds, we strive to provide the best possible service to our customers. However, we understand that there may be occasions where a refund is necessary. Please read the following refund policy carefully to understand your rights and responsibilities when seeking a refund.
Eligibility for Refund:
- Refunds will only be issued for eligible products or services as determined by Libreminds.
- Customers must provide valid proof of purchase, such as a receipt or order number, to be eligible for a refund.
Refund Process:
We use the collected information for the following purposes:
- To request a refund, customers must contact Liibremind’s customer service team within 7 days of the purchase date.
- Refund requests can be made via email at [email protected].
- Upon receiving a refund request, Libreminds will assess the eligibility of the request and may require additional information from the customer.
- If the refund request is approved, Libreminds will process the refund within 15 business days using the same payment method used for the original purchase.
Non-Refundable Items:
Certain products or services may not be eligible for a refund. These include:
- Customized or personalized services.
- Products/services that have been used, damaged, or altered after delivery.
- Products/services that are not covered under Libremind’s refund policy.
Partial Refunds:
- In some cases, Libreminds may issue partial refunds for products/services that are partially used or consumed.
- The amount of the partial refund will be determined at the discretion of Libreminds based on the extent of usage or consumption.
Refund Denial:
- Libreminds reserves the right to deny refund requests that do not meet the eligibility criteria outlined in this policy.
- Refunds may also be denied if Libreminds determines that the request is fraudulent or made in bad faith.
Changes to Refund Policy:
- Libreminds reserves the right to amend or update this refund policy at any time without prior notice.
- Any changes to the refund policy will be communicated to customers via email or through updates on our website.
Contact Information:
For inquiries regarding refunds or our refund policy, please contact Libremind’s customer service team at [email protected].
By making a purchase from Libreminds, you agree to abide by the terms and conditions of this refund policy. If you have any questions or concerns, please don’t hesitate to contact us.
This Refund Policy was last updated on 10-05-2024